Privacy policy

🟦 1. PRIVACY POLICY

Last Updated: February 2026

MM Smartfit Designs Ltd. (“MM Smartfit”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from mmsmartfit.com.


Information We Collect

We collect the following personal information:

Information You Provide

  • Name

  • Billing and shipping address

  • Email and phone number

  • Payment details (processed securely by Shopify)

  • Embroidery/customization details

  • Customer service messages

Automatically Collected

  • IP address

  • Browser and device data

  • Pages viewed

  • Cart activity

  • Cookies and analytics data

Order Information

  • Items purchased

  • Order amounts

  • Delivery details

  • Returns/exchanges

We do not store full credit card numbers.


How We Use Your Information

  • Process and deliver orders

  • Provide embroidery/customization

  • Communicate with you

  • Improve our website

  • Prevent fraud

  • Send tracking updates

  • Marketing (only with consent)


Sharing Your Information

We share your information only with trusted third parties:

  • Shopify (store platform and payment processing)

  • Shipping carriers (Canada Post, UPS, DHL)

  • Payment providers

  • Email marketing services

  • Fraud prevention tools

We do not sell your personal data.


Cookies

We use cookies to improve site performance, keep your cart active, and personalize your experience. You may disable cookies in your browser settings.


International Transfers

Your data may be processed outside Canada (e.g., Shopify’s U.S.–based servers). Shopify meets international data protection requirements.


Your Rights (Canada – PIPEDA)

You may:

  • Request access to your data

  • Request corrections

  • Withdraw marketing consent

  • Request deletion (subject to legal requirements)

To exercise these rights, contact info@mmsmartfit.com.


Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment

  • Accounting and tax obligations

  • Legal compliance

After that, we delete or anonymize data.


Security

We use encryption, secure servers, and Shopify’s PCI-compliant infrastructure. No system is 100% secure.


Children’s Privacy

We do not knowingly collect data from children under 16.


Changes to This Policy

We may update this policy periodically. The updated version will be posted here.


Contact

MM Smartfit Designs Ltd.
Calgary, Alberta, Canada
Email: info@mmsmartfit.com