🟦  SHIPPING POLICY 

Last Updated: February 2026

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Processing Times

• Standard items: 1–3 business days

• Embroidered/custom: 5–10 business days

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Shipping Times

• Canada: 3–10 business days

• USA: 5–12 business days

• International: 7–20 business days

Times vary by destination and courier delays.

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Shipping Rates

Calculated at checkout based on weight and destination.

Free shipping promotions may apply.

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Tracking

You will receive a tracking number once your order ships.

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Duties & Taxes (International)

International customers are responsible for customs fees, taxes, and duties.

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Incorrect / Undeliverable Addresses

If a shipment is returned due to incorrect address or failure to pick up:

• Customer is responsible for reshipping fees

• Original shipping fee is non-refundable

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Lost or Delayed Packages

We will help investigate, but MM Smartfit is not responsible for:

• Delays caused by carrier

• Lost packages marked “delivered”

• Incorrect addresses provided by customer